Emergency watermain repair may result in lower water pressure in some downtown areas

Water service will not be interrupted, however, lower water pressure may be experienced

Starting January 22, 2020 at 7 a.m., the City of Toronto will begin repairs on a watermain near Gerrard Street and Yonge Street that was damaged by a private contractor on January 20.

Water service will not be interrupted, however, lower water pressure may be experienced in the following areas while the repairs are underway:

  •           ◊  College/Carlton Street to the north
  •           ◊  Dundas Street to the south
  •           ◊  Sherbourne Street to the east
  •           ◊  Spadina Avenue to the west

The repairs will take place from January 22 to April 30, 2020 and will be occurring underground, so no disruption to traffic is anticipated.

There will be safe water supply to all customers throughout the repair by rerouting water through surrounding watermains. When this happens, the flow of water in other local watermains may change direction and become slightly discoloured due to disruption of iron deposits. To minimize discoloration Toronto Water will be flushing local watermains in the area. There are no health-related impacts associated with the discolouration and the water is safe to drink.

Those in buildings less than four storeys that experience discoloured water should flush the taps by running the water until it is clear – up to 30 minutes. Those in taller multi-residential buildings should contact their property manager. If the discolouration continues after flushing, contact 311. Minimal water pressure (40 psi or greater) will be maintained throughout repair work.

Customers who experience no water, or extreme low water pressure should contact 311.

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Media contact:  Magda Stec, Strategic Communications, 416-397-4221, 416-906-5998 (cell), This email address is being protected from spambots. You need JavaScript enabled to view it.