Updated Noise Bylaw

Effective October 1, 2019

Updated Noise Bylaw

The updated noise bylaw that was approved at City Council in April 2019 came into effect on October 1st. The amendments to the noise bylaw make it easier to understand and enforce noise complaints.

As a part of these bylaw updates, the City's Municipal Licensing & Standards (MLS) Division has introduced a new dedicated noise team to help ensure effective implementation and compliance with the new regulations. The new team is composed of two dozen Bylaw Enforcement Officers, along with management and administrative support, and will be available to respond to noise complaints seven days a week from 6 a.m. to 2 a.m.

The new team will also be using:
  • ♦  modernized investigative techniques developed with sound engineering experts
  • ♦  a new case prioritization model to more effectively focus efforts on highly impactful and frequent duration events
  • ♦  new case management software to assist in investigation efforts and provide increased communication channels with the public.
     
The City began reviewing the Noise Bylaw in 2015. As part of this process, the City convened a Noise Working Group composed of stakeholders from City divisions, agencies, resident associations, industry and the business community. MLS also conducted research and a jurisdictional scan to inform the new bylaw.

For more information on the City's noise bylaw such as Bylaw Regulations by Type of Noise, How to Submit a Service Request and What Will Happen When I Submit A Noise complaint, please visit here.